Shipping policy

1. Order Processing. Dispatched within 2 to 4 working days of confirmation (excluding Sundays and public holidays).
2. Delivery Time. Estimated delivery within 10 to 15 days pan-India. May vary for remote locations or factors outside our control (weather, carrier delays, regional restrictions).
3. Shipping Charges. Free shipping on all orders across India.
4. Serviceable Areas & COD. Ships across India, with OTP-verified COD on 24,000+ PIN codes; prepaid (UPI, RuPay, Visa, Mastercard) otherwise.
5. Order Tracking. Tracking details and updates shared, including on WhatsApp. Help at support@brokenwing.in.
6. Delays & Failed Delivery. Contact us for delays; returned-to-origin shipments are re-dispatched after we reach you.
7. Contact. BROKEN WING. Email: support@brokenwing.in. Phone / WhatsApp: 82380 01872.